Family Adventures

» Fauve2001 - priceline scam

I purchased at room at the Las Palmas in Fort Lauderdale on March 1, 2007. The hotel was under MAJOR construction. I was awakened at 7:21 AM, complained about it, but was told the construction manager said they were authorized to start at 7:00 AM. Priceline did not warn me of the construction. The hotel said I had to speak to Priceline for a refund. Priceline claimed they called the hotel. The hotel denied that I complained, yet when I did complain at the front desk at the time of my stay they offered me a comp breakfast. While I was talking to the lady, a man was sanding down the reception desk, so we had to speak to each other in elevated voices. Grr! I wanted to get out of there to get some peace and quiet.

Has anyone complained to the news stations "Problem Solvers" about Priceline? I live near Orlando and know that Priceline sells thousands of room there. I wonder if a news station would cover a story on the consumer's rights with Priceline.

PS Priceline offered me $10 for my inconvenience.

-- posted by Fauve2001